Policies/Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 7:30 a.m. – 4:30 p.m.

Our Mission

The philosophy of our practice is to deliver services to children, adolescents and the handicapped in a Christian atmosphere. It is our desire, after rendering our patients free of dental disease, to educate them and their parents on ways to prevent further dental problems. We hope not to concentrate on the mouth and oral environment only, but to be concerned with the total patient and his family. Our goal is to treat each person who enters this practice with warmth, friendliness, and respect—just the way we would treat ourselves or a guest in our home. We hope that our patients can enjoy positive experiences while at our office and thus carry a healthy smile and positive attitude about dentistry into their adult life.

Appointments

Treatment appointments are scheduled in the morning hours before 1 p.m. We have found that treatment appointments are easier when your child, the doctor and staff are fresh. Afternoon appointments are reserved for check-ups and orthodontic adjustments. If you cannot make an appointment or will be late, please call the office. We make every effort to stay on schedule, but the time spent with our patients is more important to us than a schedule. Thus, due to the unpredictable nature of children, sometimes we do run behind schedule. If you have to wait more than 15 minutes, please ask our business staff the reason for the delay.

Insurance

Our office is committed to helping you maximize your insurance benefits. Our office will be happy to file any insurance forms for you if you bring your insurance handbook and information. Insurance deductibles or percentage of fees not covered by dental insurance are due when services are rendered. If the insurance payment is not received within 45 days, you will be responsible for the unpaid balance. Any problem with your insurance is between you and your insurance carrier.